Coordinate complaints with all related plants, sales and all related party to deal with customer service issue (focus on Transmission, ralph lauren polo shirtsChassis & Engine Accessories).? Take part of the decision of new suppliers.? Build and Develop of new suppliers based on focused programs.ralph lauren polo shirts Lacoste Polo ShirtsLacoste Polo Shirts
? Planning and performance of potential analysis inclusive tracing of measures.? Reclamation management (trouble shooting) by the suppliers in case of actual quality matters.? Qualification of existing suppliers, quality discussions with other departments.? Systematically tracing of measures and be part of audits.? Give training for methods (APQP, PPAP, 8D, FMEA) to the supplier.? Implementation of the Q-requirements by the supplier.? Take part of the decision of the disqualification of a supplier.? Performance of supplier-appraisals and tracing of the supplier-actions chi hair straightener
? Technical Support for the purchasing-, and the technical departments? Improve, implement and develop of Q-standards (documentation)
? For customer service in all plants - region Asia Pacific. ? Visiting of customer's in order to take care about the customer's satisfaction.
? Arrange related meetings about complaints with related departments and make 8-D. ? Report for customer.? Organize failure analysis for customer complaints.? Make statistic about customer complaints.? Give necessary quality training. ? Training of quality standards & methods for our sales departments.? Be the quality part of customer projects.? Other support tasks, according to requests of Q-director / region Asia Pacific.
? Monitor quality of production by sampling parts timely, estimate defect rate of current production.
? Issue CAR to relevant departments and follow up timely when nonconforming issues happen.
? Establish MRB (Material Review Board) flow, including MRB procedure set up and initiate MRB meetings.
? Collect quality data (eg, defect rate and rework rate) of each process station (daily, weekly and monthly), giving a clear overview of how is production running to management level.
? Following relevant department to finish task, as well as result confirmation.